Support Advisor (Frontline Manager) in Perth and Kinross

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C-Change​ Privacy Statement

The following explains how we C-Change (Controllers) intend to use the information you provide in your application, along with your rights, our reasons for requesting it and who will have access to it.

As defined by the General Data Protection Regulation (GDPR) C-Change is the Data Controller and ultimately responsible for ensuring the data you provide is kept secure, processed correctly and that you understand your legal rights in relation to the data you provide.

The recruitment software we use via this website is supplied by IRIS Software Group Limited and they are defined as a Data Processor under the GDPR. They will only process your data in accordance with our instructions.

IRIS can be contacted at: 4th Floor Heathrow Approach, 470 London Road, Slough, England, SL3 8QY

For Data Protection enquiries, please contact the Help Desk at support@networxrecruitment.com

2d. Job applicants – paid, volunteer and trustee roles

As part of any recruitment process, C-Change collects and processes personal data relating to job applicants. If you apply for a role with C-Change, we will only use the information you supply to us to process your application and to monitor recruitment statistics.

What information do we collect?

We will collect a range of information about you, including:

your name, address and contact details, including email address and telephone number

details of your qualifications, skills, experience and employment history

information about your current salary

whether or not you have a disability for which we need to make reasonable adjustments during the recruitment process

information about your entitlement to work in the UK

equal opportunities monitoring information, including information about your ethnic origin, sexual orientation, health, and religion or belief - we will only collect this sensitive information with your explicit consent, which can be withdrawn at any time

How do we collect your personal data?

We collect it in a variety of ways. For example, you may have filled in an application form, or submitted a CV or resumé, you may have provided your passport details or other identification documents, or we may have collected it through interviews or other forms of assessment, like online tests.

We may also collect information about you from third parties, such as references supplied by former employers. C-Change will only seek information about you from third parties once we’ve made you an offer. In all cases the application process will make clear at what point we will be contacting third parties.

Where will we keep your data?

Your personal information will be stored, securely, in several places: on your application record, in our recruitment and selection system, our management systems and on other IT systems.

Why do we need your personal data?

We need to process your data in order to enter into a working agreement with you. In some cases we need to process your data to ensure we are complying with our legal obligations, e.g. checking an individual’s right to work in the UK

We have a legitimate interest in processing your personal data during the recruitment process and for keeping records of the process. It allows us to manage that process, assess and confirm your suitability for the role and decide who to offer a role to. We may also need to process data from job applicants to respond to, and defend against, legal claims. Where we are relying on legitimate interest as a reason for processing data, we have considered whether or not those interests override the rights and freedoms of the applicant and have concluded that they do not.

We process health information if we need to make a reasonable adjustment to the recruitment process for the candidates who have a disability or other conditions that require consideration. This is to carry out our obligations and exercise specific rights in relation to employment.

For some roles C-Change is obliged to seek information about criminal convictions and offences. This is necessary to carry out our obligations and exercise specific rights in relation to employment.

C-Change will not use your personal information for any purpose other than the recruitment exercise for which you have applied.

How long will we keep your data?

Personal information about unsuccessful candidates will be held for six months after the recruitment exercise has been completed; it will then be destroyed. Interview notes for all unsuccessful applicants are destroyed after six months. We retain depersonalised statistical information about applicants to help inform our recruitment activities, but no individuals are identifiable from that data.

If your application is successful, personal data gathered during the recruitment process will be transferred to your personnel file and will be retained in accordance with our retention policy.

Who has access to your data?

Your information will be shared internally for the purposes of the recruitment exercise. This includes members of the HR (people) and recruitment team, interviewers involved in the recruitment process, people we work for (service users) with a vacancy, managers in the organisation area with a vacancy and IT staff if access to the data is necessary for the performance of their roles.

As part of the recruitment process, we may need to share your data with third parties in order to conduct any necessary background checks and vetting processes, such as contacting previous employers/referees to obtain a reference; and/or the Disclosure and Barring Service to conduct criminal record checks. As part of the recruitment process, we will make clear to you which checks will be required and at what stage of the process.

What if you don’t provide personal data?

You are under no statutory or contractual obligation to provide data to us during the recruitment process. However, if you do not provide C-Change with the information, we may not be able to process your application properly, or at all.

You are under no obligation to provide information for equal opportunities monitoring purposes and there are no consequences for your application if you choose not to provide such information.

C-Change can exercise the right to update this policy as and when required.